Privacy policy: Ordermail Scheduled Reports

Last updated: 21 October 2026

Who we are. Ordermail Scheduled Reports ("the app", "we") is a Shopify app operated by CorpCorp (owner: Nate Goldberg). Privacy requests and any other questions go to support@ordermailapp.com.

What the app accesses. With the merchant's permission (read_orders), the app reads order data from the merchant's Shopify store: order number, dates, financial and fulfillment status, totals (subtotal, shipping, tax, discounts, refunds), item count, currency, sales channel, payment method names and tags. It also reads the store's myshopify domain, contact email and timezone, to suggest a first recipient and to work out report periods. It does not request or read customer names, email addresses, phone numbers or postal addresses.

What the app stores. The Shopify session for the store (needed to call the Shopify API on the merchant's behalf), report settings (name, columns, schedule, format and the recipient email addresses the merchant chooses) and run records (time, period, number of orders, status and any error message). It does not store order data or report files: each report is generated, emailed and discarded.

Where data is processed. The app and its database run on Fly.io in Ashburn, Virginia, United States. Reports are delivered by email through Resend, which processes the recipient addresses and the attached file only to deliver the message. We do not sell data, share it for advertising, or use it for any purpose other than sending the reports the merchant sets up.

Retention and deletion. Run records are deleted after 90 days. When the merchant uninstalls the app, scheduled reports stop immediately, and all of the store's settings, run records and sessions are deleted when Shopify sends the shop/redact request (48 hours after uninstall). Customer data requests (customers/data_request, customers/redact) are acknowledged; the app holds no customer data to return or delete.

Your rights. Merchants can view, change or delete their report settings in the app at any time. For any other request about your data, including access, correction or deletion, email support@ordermailapp.com.

Changes. If this policy changes, we update the date above and, for material changes, tell merchants in the app.